Terms of service

1. Acceptance of Terms

By accessing our website, making a purchase, or using our services, you fully accept these terms and conditions. If you do not agree with any part of these terms, we kindly ask that you refrain from using our site.

2. Modification of Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page with the updated date. We encourage you to review these terms periodically to stay informed about any updates.

3. Products and Prices

At NovaFragances, we offer a wide range of perfumes and related products. All products are subject to availability. Prices for products are listed on our website and are exclusive to online purchases, and may be subject to change without prior notice.

4. Ordering Process

To make a purchase at NovaFragances, you must complete the online checkout process, providing the necessary information for shipping and billing. Once your order is completed, you will receive a confirmation email. However, this does not constitute a binding contract, and we reserve the right to cancel or modify any order in the event of a pricing error, product unavailability, or any other unforeseen circumstances.

5. Payment Methods

We accept various payment methods, including credit and debit cards, bank transfers, and other electronic payment options available on the site. Payment must be completed before your order is processed and shipped.

6. Shipping and Delivery

Shipping times vary depending on your location and product availability. NovaFragances is not responsible for delays caused by third parties, such as delivery carriers or issues beyond our control. Shipping costs will be displayed during the checkout process.

7. Return and Refund Policy

Due to the nature of our products (perfumes and fragrances), we do not accept returns or exchanges, except in cases where the product is defective or has arrived damaged. If you receive a damaged item, please contact us within 7 days of receiving your order to arrange for a return or replacement.

8. Intellectual Property

All content on our website, including text, images, logos, and other materials, is protected by intellectual property rights. Unauthorized use of these materials is prohibited.

9. Data Protection

Your privacy is important to us. We collect and process your personal data in accordance with our Privacy Policy, which is available on our website. By making a purchase, you agree to the use of your data to process your order and send you information related to our store.

10. Limitation of Liability

NovaFragances is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services, except as provided by law.

11. User Conduct

By using our site, you agree not to engage in activities that interfere with the proper operation of the store, such as using malicious software or attempting to access other users' accounts without authorization.

12. Governing Law

These terms and conditions are governed by the laws of the country in which NovaFragances operates, and any disputes related to them will be resolved in the competent courts of that jurisdiction.